One too many downtimes

HQRevshare is down once again:

And they often drop payments. I pay for ad packs but they are not credited.

I have sent a total of $33.00
to HQRevshare, as my solid trust pay records show:
https://www.evernote.com/l/ATX-sSUPybRHFoRNlNnw7VnMMa2yNcr7kkIB/image.png

But the dashboard claimis that I have only deposited $16.00:
https://www.evernote.com/l/ATUANGZF8gFMprs3f5XnGNPi9_JkoyYN57UB/image.png

I noticed this issue today, because I bought another
pack today and it was not credited, even though
money was taken from Solid Trust Pay.

Here is the payment confirmation from Solid Trust
Pay:
https://www.evernote.com/l/ATUa-_PXM-FHR7vwNCJ5Xhuv4mGkFbkrQH4B/image.png

But as you can see the active ads packs does not
show one dated today:
https://www.evernote.com/l/ATVzewx-foJNEI6RI0091uJzuVTVO2HlvBQB/image.png

To conclude, I have sent enough money to buy 6 packs
but I only have 3 packs and about $2.00 in account
balance and that includes revenue share.

I think what is happening is that the HQRevshare
server is going down between the time I make the
payment and when the server is supposed to get
it. Oftentimes, when I attempt to login or visit
pages, the site will go down, presumably due to
overload.

Please rectify this situation.

Finally, I attempted to write a message to support
about this, but the image that is supposed to show
up is broken, as this screenshot shows:
https://www.evernote.com/l/ATV4fgAKgudKrpXa2ZFJY0DTnONFqMOiM9UB/image.png